Terms and Conditions of business - Max Hale artist/painter and tutor
1) Individuals booking courses, classes and workshops
2) Art Holidays
3) Art groups & societies
4) General information
1) Art Tuition Courses, classes, workshops booked directly with Max Hale
(ie not booked via the venue)
Online booking is the fastest and surest process to guarantee a place on a course or workshop. Postal reservations are subject to availability once received by Max Hale.
Telephone reservations for course places will be kept for five days pending receipt of payment.
Payment: Payment for all daytime, evening, weekend and summer school week courses is required in full to secure any booking.
Payment can be made online through maxhaleart.co.uk website page (credit card or PayPal)
By telephone using credit or debit card - call - 07792 015059
By direct bank transfer. A/c 03465655 sort code 08 90 66
By cheque made payable to Max Hale. PLEASE DO NOT SEND CASH IN THE POST.
Please send to 36 Danestone Close, Middleleaze Swindon SN5 5GP
When booking a place on any course with Max Hale, it is your responsibility to read the terms and conditions prior to booking - acceptance of these is presumed on receipt of payment. Max Hale undertakes to deliver the course as described in the course information in a professional manner and with all due care and consideration to the student.
Fees: Course fees cover; all professional tuition, materials where stated, use of the venue, the cost of models or sitters (where appropriate), refreshments (as specified on individual courses).
Course fees DO NOT cover; accommodation, meals or travel.
Cancellation: Max Hale reserves the right to cancel courses if circumstances dictate. It this occurs, you will be offered an alternative course or a full refund of your course fees.
If you have to cancel before the start of the course, please see refund structure below;
Amount of cancellation charges (except painting holidays)
4 weeks or less before course commencement 50% (50% of fees refunded)
2 weeks or less before course commencement 80% (20% of fees refunded)
7 days or fewer before course starts 100% (0% of fees refunded)
Consecutive cancellations i.e. where the artist has been transferred by request to another course due to their cancellation of the original course results in 100% forfeit of fees paid.
You are responsible for insuring against loss of fees through cancellation.
2) Art holidays
Booking a painting holiday is a consideration that many artists take great care in making, Max Hale also takes care in assuring that the venue, accommodation, food, tuition and all other elements of the holiday are carefully inspected, up to standard and in place before going away.
Venues are often personally run by the owners and can be by the nature of their remoteness, and period not necessarily modern in appearance or facility. This, however, does not mean that the visitor needs to concern themselves that they will suffer poor service or have discomfort during their stay. Many are listed buildings and may have restrictions on development so that perhaps sharing a bathroom for instance or having uneven flooring should not be considered an inconvenience but part of the charm that gives the venue its special quality. Every consideration for your comfort and enjoyment is taken very seriously by Max Hale and the owner of the holiday venue.
Getting about - It is important to consider that unless stated in the holiday information, getting around on a painting holiday is the artist’s responsibility. Should you arrive on public transport, arrangements should be considered for your travel during the holiday when we paint out or visit local places of interest. Often other artists will share their car with those that don’t have one but of course, this is at their discretion and not guaranteed.
Painting holidays are booked via an appropriate booking form and are confirmed by a £100 deposit for each person whether painter or other persons travelling together.
Holiday deposits are strictly non-refundable once the place is confirmed by Max Hale
The balance of the holiday is due 8 weeks before the commencement of the holiday.
Cancellation: Max Hale reserves the right to cancel painting holidays if the circumstances dictate. In this unlikely event, you will be offered an alternative holiday or have any fees paid fully refunded. If you have to cancel less than twelve weeks before the start of the holiday, please see refund structure below:
Painting holiday cancellation charges
Due to the nature of the reservation process with Max Hale and the venues, once an official booking form is received the confirmed allocation of a place is made.
Cancellation fees are as follows
In excess and including 12 weeks before holiday - no fee except forfeit of deposit
Within 12 weeks of the holiday 50% of outstanding balance due
Within 4 weeks of the holiday 75% of outstanding balance due
Within 14 days of the holiday 100% of outstanding balance due
NB It is advised that appropriate holiday insurance be taken out at time of booking
3) Art Groups & Societies
Bookings to run a demonstration, workshop, critique or judge at exhibition or show are accepted from Groups or Societies confirmed by written contract between the said group or society and Max Hale. These may be received via an agency or directly with Max Hale, in both cases, the contract lies directly with Max Hale.
The booking is confirmed by both parties exchanging and agreeing to details of the event by telephone, email and written correspondence and in good faith as no funds, fees or deposits are made to hold the booking. It must be understood however that any date and time reserved for a society or group for an event is held open exclusively for that group or society.
Fees must be paid either by cash or cheque made out to Max Hale at the event. Alternatively, direct payment via bank transfer is acceptable. In this case, fees must be received by Max Hale by the commencement of said booked event.
Bank details as follows a/c 03465655 sort code 08 90 66
If a group or society wish to cancel a booking for any reason they must email Max Hale at or write via post to Max Hale, The Studio, 36 Danestone Close, Middleleaze, Swindon SN5 5GP at least four weeks before the event.
Cancellations made after this time may incur 50% of the agreed fee becoming payable. Cancellations made within 14 days of the event may incur a 100% of the agreed fee payable.
If a rebooking is made within two months of the original event, then the cancellation fee paid is transferrable.
* Events not attended on both sides due to extreme weather, fog, ice, snow or flood are classed as a postponement and are not as a cancellation. Therefore no fee is forfeited.
Force Majeure: This means that we will not pay you compensation if we have to cancel or change the course because of unusual or unforeseeable circumstances beyond our control. These can include war, industrial dispute, natural or other disasters, fire, adverse weather conditions, tutor illness.
4) General information
General information: Please come to the courses prepared. Art is a messy activity. Wear clothes that you are prepared to get dirty. Max Hale cannot be responsible for damage or spillage on any property unless neglect is present. You will be advised of any health and safety issues and emergency procedures at the beginning of the course. You are responsible for looking after any particular personal health issues/allergies that you might be aware of. If materials are provided, safety information will be available at the venue at the time of the course. Tutor support is provided as deemed necessary.
Disabilities: Max Hale welcomes all students, all venues are deemed suitable for those that may have access or mobility issues. Please contact the office before booking on any course to discuss your particular requirements.
Data protection: Max Hale will treat all your personal information as private and confidential except where disclosure is made at your request or with your consent or where we are required by law to disclose. We will only use your information for the purposes of administration, marketing and customer services. We will never pass on your details to a third party